Production time is from 2 to 4 weeks from the moment you approve the 3D model of the decoration. It all depends on the complexity of the product and the workload of our production.
Payment is made to the company's bank account after the conclusion of the contract.
We send ready-to-wear jewelry with 100% prepayment.
Custom jewelry - 30% prepayment, the rest upon production.
frequently asked questions
How long does it take to make jewelry?
All our jewelry comes with a 10-year warranty.
Service maintenance during the entire period of operation is free.
Service includes size adjustment, prevention of loose prongs, cleaning and polishing, coating renewal.
Traces of mechanical impact, deformation of the product, loss and chipping of stones caused by negligence, storage or transportation of jewelry are not covered by warranty!
Delivery throughout Kazakhstan and the CIS countries is made free of charge, by SPECSVYAZ or SDEK. To the pick-up point or address specified by you.
How is delivery across Kazakhstan and CIS countries?
Worldwide delivery is carried out by FERRARI and FEDEX.
Payment for delivery is at your expense.
How is delivery around the world?